Refund & Cancellation Policy

Understanding our policies for digital products

Last Updated: January 11, 2025

Important Notice

At CSELibrary, we provide digital educational materials in PDF format. Because our products are digital goods delivered via instant download, we generally operate a no-refund policy.

This policy is designed to protect the integrity of our digital content while ensuring fair treatment of all customers.

Cancellation Policy

Orders once placed cannot be cancelled as the delivery of digital products is initiated immediately.

Refund Policy for Digital Products

Since your purchase is a digital product, it is deemed "used" after download or opening.

Exceptions (Where Refund is Possible)

Duplicate Payment

Refunds are processed if technical glitches cause double charges.

Refund Process

Processing Time

It may take 5-7 business days to reflect in your account.

Contact Us

Disclaimer: We reserve the right to investigate all refund requests.